We've all been yelled at by a customer, whether we deserved it or not. As a sales professional you do your best to serve the needs of your customer and make things right. However, there are some customers who are "Debbie Downers" and can't be placated. Now what do you do? Jeff shows you that it's not about controlling the difficult conversation, it's about controlling yourself. ---- Thank you so much for taking the time to watch this video. Believe it or not, I read about 99% of the questions and comments that my followers post. :) If you enjoyed...
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